Return, Refund & Order Policy
Thank you for shopping at BuyCircuitParts. By placing an order through our website, you agree to the terms below.
General Terms
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- Goods once sold will not be taken back unless eligible under our return policy.
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- All disputes are subject to Nagod Jurisdiction.
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- Orders can only be placed via our official website: https://buycircuitparts.com.
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- All payments must be made in advance via the secure payment gateway on our website.
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- If any item is unavailable or short in quantity, we will issue a refund for the shortfall. No objections will be entertained.
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- If a shipment is returned to us by the post office, a store coupon (excluding shipping charges) will be issued for the product value.
Returns
You may return products within 7 calendar days of delivery if:
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- The product is unused, undamaged, and in original packaging.
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- Proof of purchase is provided.
Refunds
Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days. Processing time may vary by payment provider.
Late or missing refunds
If you haven’t received your refund yet, please:
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- Check your bank account again.
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- Contact your credit card company as it may take some time before your refund is officially posted.
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- Contact your bank; some processing time is required before a refund is posted.
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- If after these steps you still haven’t received your refund, please contact us at support@buycircuitparts.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. To exchange an item for the same product, email us at support@buycircuitparts.com and send your item to:
BuyCircuitPartsNH39, Satna-Panna Road
Nagod 485446, Madhya Pradesh
India
Shipping Returns
To return your product, mail it to the address above.
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If returning expensive items, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee receipt of returned items without tracking.
Cancellations
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- Cancellation requests must be made by email only.
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- Only orders in “Pending” or “Payment Verification” status can be changed or cancelled.
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- Orders beyond this stage cannot be changed or cancelled.
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- Some cancellations may incur a 5% bank charge depending on the payment gateway.
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- We do not accept cancellations or returns without valid reasons due to strict quality policies.
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- BuyCircuitParts reserves the right to make the final decision on all refund requests.
Limits of Responsibility
We are not responsible for improper installation of our products. Please ensure correct electrical polarity and handling when using our components.
Shipping Policies
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- We ship via reputed courier services to ensure fast and safe delivery.
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- Items may ship separately due to availability or packaging.
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- If packaging or product appears tampered or damaged, please refuse delivery and contact us immediately with your order number.
Shipping Partners
Our regular shipping partners include Shree Maruti, Trackon, and Delhivery.
We may ship via EMS Speed Post for remote locations but this is not guaranteed as post offices may reject packages deemed at risk of damage.
Shipping Time / Delivery Time
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- We strive to dispatch orders same day; 99% of orders ship within 24 hours.
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- Orders ship Monday to Saturday (excluding holidays).
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- Same-day dispatch for orders placed before 1:00 PM (except Sundays & holidays).
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- Delhivery orders placed before 2:00 PM are picked up same day; otherwise next business day.
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- Typical delivery time is 2–5 business days; delays may occur due to courier processes.
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- Please plan your orders in advance.
Need help?
Contact us at support@buycircuitparts.com for questions related to refunds and returns.